CANCELLATION POLICY

**ALL CANCELLATIONS SUBJECT TO A PROCESSING FEE**

All Programs Cancellation Policy (Summer Camp Excluded):

Due to the nature of our programming, we cannot give refunds for missed classes/programs. Once you have completed your purchase, it is assumed that you will be completing the class/program. We understand things can happen and should you have an extenuating circumstance, please contact brandy.oshields@ctsmd.org with your name, class/program purchased and your reasoning for cancelling. Excessive absence cannot be accommodated and CTSMD is not responsible to credit or refund these situations to a future class/program.

Summer Camp Cancellation Policy:

 

  1. Prior to March 31 Full Refund minus $30 processing fee
  2. After March 31 No refunds will be given. No Exceptions
  3. To request a Cancellation, contact Brandy O’Shields at brandy.oshields@ctsmd.org and please include the following:
  • Reason for canceling
  • The registrant’s name, the camper’s name
  • Telephone contact information